Returns & Refunds



30-DAY MONEY-BACK GUARANTEE


We want you to be fully satisfied with every item that you purchase from ultraswitches.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a refund of the purchase price, minus the shipping and handling charges, and a 15% restocking fee.

The item must be returned in like-new condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. You must request an RMA number by contacting us via phone or email in order to return your items.



WARRANTY


(a) KAR-TECH warrants, except as herein provided, each product sold hereunder which is assembled by it to be free from defects in assembly under normal use and service for a period of one year after date of shipment thereof by KAR-TECH to the original purchaser.

(b) KAR-TECH reserves the right to inspect products claimed defective under warranty either at the Purchaser’s location or at KAR-TECH’s plant. A defective part is not to be returned to KAR-TECH’s plant unless authorized by KAR-TECH and shipped to KAR-TECH’s plant prepaid. Any product proving defective due to faulty assembly within one year from the date of shipment will be replaced or repaired free of charge F. O. B. KAR-TECH’s plant. KAR-TECH assumes no liability for labor charges incidental to the adjustment, service, repairing, removal or replacement of the product or other costs or for the expense of repairs made outside its factory except when made pursuant to KAR-TECH’s prior written consent. KAR-TECH, at its option may ship a replacement or replacements immediately under standard billing and make warranty adjustments after inspection of the defective product by means of credit memorandum.

(c) PRODUCTS OR COMPONENTS THEREOF SUPPLIED TO KAR-TECH BY ITS THIRD PARTY SUPPLIERS WHICH ARE NOT ASSEMBLED BY KAR-TECH ARE COVERED ONLY BY THE INDIVIDUAL WARRANTY OF THE THIRD PARTY SUPPLIER AND COPIES OF SUCH WARRANTIES WILL BE FURNISHED UPON REQUEST.

(d) TO THE EXTENT ALLOWED BY LAW, NEITHER KAR-TECH NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO WARRANTIES OR CONDITIONS OF MERCHANABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.

(e) TO THE EXTENT ALLOWED BY LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL KAR-TECH OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT KAR-TECH OR ITS THIRD PARTY SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.